Frequently Asked Question

How do I test the WiFi connection if I think it's running slowly or broken?
Last Updated 3 years ago

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Firstly, open a browser, access a website and try streaming some video, YouTube is probably the best quick option for this. If this works, there is no problem and you will be able to access documents or make Teams calls.

If the video does not play or is slow, try a speed test https://www.speedtest.net/. A good home network will yield results of 10ms ping, 50Mbps download, 10Mbps upload.

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