Frequently Asked Question

Failed login advice
Last Updated 3 years ago

General Advice:

1) Are the fields case-sensitive? If so, check your capitalisation, also Num Lock, can easily be off by accident.

2) Try another website with the same login, if it works, it's perhaps because you're using the wrong username-password combination.

3) Try your @murray or @cam, vice versa if you're denied access first time around.

4) Repeat the above in a private browser.

5) Have you altered a password, or updated it? Perhaps with numbers, symbols or capitalisation, to match the criteria of the site you're attempting to access?

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