Frequently Asked Question

Step 1:
Log into the OWA (https://outlook.office365.com) using your own login details.

Step 2:
When you login click on your profile image (or your initials) on the top right hand side of the screen. A new drop down menu will open, choose ‘Open another mailbox…’, a new window will open in the middle of the screen.

Step 3:
Now start typing in the name of the Shared Mailbox, select the right mailbox, click on Open button – it will open in a new tab/window.

Step 4:
In the new tab/window click on the cog/gear icon on the top right hand side of the screen and then click ‘Automatic replies’.

Step 5:
Select ‘Send automatic replies’ and fill in the form/s as required and click OK button when done.

Appendix

Step 2 and 3:

Step 4:

Step 5: